The Primacc consultant who helps you find the system you need, will be the same person that takes you through its implementation, trains your staff and supports your business into the future.
Once your new software is in place, our team can help manage any other aspect of your computing system, including hardware and networks. If you have an IT team, we work with them to make sure everything is running smoothly. Here are some of the different ways we can help you:
Optimising Your Business
Our team has the extensive business skills needed to get the most from your MYOB Greentree business system. We call it Operational Intelligence; using business processes to streamline and change actions in real time across your organisation. It removes the gaps, fully automating your systems.
Optimising The Finance Function
Based on our skill and experience, optimising your finance function is one of the biggest parts of our business. We’re well prepared to help with any accounting, reconciliations, GST or other finance issues. This includes helping you to prepare and analyse monthly or annual financial reports.
Supporting Other Products
Over the years we’ve come to support a number of different products for our existing customer base including Tencia, Xero, Moneyworks, Synergetics and CBA. It is not our core business but demonstrates our passion for finding a solution and the long term commitment we make to all of our customers.
Staff Training
Once you’ve implemented a new product, Primacc provides full training from group workshops to one-on-one. It ensures everyone has the knowledge they need for their particular role.
IT Networking
New software is no good if it’s not supported by your existing network and hardware. We work with your IT team – internal or external – to ensure all your systems are working efficiently.
Helpdesk Support
Downtime can have a huge impact on your business. Our general helpdesk is open during the day, but if something major happens after hours, we’ll make sure someone is there to help.
Report Writing
Report writing can be a time consuming part of doing business. Using tools like Qlikview, Pivot tables, Excel, and Access, we can help you set up a quality system to help with reporting.